Feb 25, 2022

Product Safety Notification for Rosemount Inc. - Open Path Gas Detectors

  • Type of Notification: Product Safety Notification
  • FM Approval Status: FM Approved

FM Approvals has been notified by Rosemount Inc. of a safety related product notification involving FM Approved SafEye Quasar 900 Open Path Gas Detectors shipped from March 6, 2013 to January 19, 2021.

Company Identity: Rosemount Inc

Address:  6021 Innovation Blvd, Shakopee, Minnesota 55379, USA

Contact information:  

1. Emerson Global Customer Care (24/7 Support)

Phone: +1 888 889 9170E-mail: ContactUs@Emerson.com

2. Rosemount North American Response Center (24/7 Support – includes Canada)

Phone: +1 800 654 7768 

Product Identity:  

 QR-F-111 and QR-F-112, SafEye Quasar 900

Open Path Gas Receivers QT-F-111, QT-F-211, QT-F-311, QT-F-411, QT-F-112, QT-F-212, QT-F-312, and QT-F-412,
SafEye Quasar 900 Open Path Gas Transmitters

Description:  Open Path Gas Detector

FM Approval Status: FM Approved since January 18, 2013

Hazard Involved:  Rosemount Inc has issued a safety related product notification involving FM Approved QR-F-111 and QR-F-112, SafEye Quasar 900 Open Path Gas Receiver  and QT-F-111, QT-F-211, QT-F-311, QT-F-411, QT-F-112, QT-F-212, QT-F-312, and QT-F-412, SafEye Quasar 900 Open Path Gas Transmitters manufactured from March 6, 2013 to January 19, 2021.

This notification highlights that an endcap may have been assembled without the glass lens installed. The glass lens allows the operator to view the back LED indicator. The endcap provides access to the terminal connection compartment, which is isolated from the back LED indicator and detector electronics. Omission of the glass lens impacts both the Explosion proof and Dust Ignition proof ratings. To correct the issue the endcap must be replaced.

Rosemount Inc. recommends inspecting the terminal block endcap. No further action is required if the endcap is found to include the glass lens. If the glass lens is missing, it is recommended to immediately power down the unit and contact either Emerson Global Customer Care or Rosemount North American Response Center to arrange a free of charge endcap replacement. A notice was sent to all customers who have units covered under this product safety notification.


Using This Product?

If you suspect you are in possession of the subject equipment with a manufacturing date of March 6, 2013 to January 19, 2021, bearing the FM Approvals certification marking, please contact Emerson / Rosemount in the contact information provided.

Antonio Pires

Norwood, MA, United States

+1 (1) 781-255-4825

Email